Sophos xg home edition review9/22/2023 ![]() As a new person just learning about firewall protection, it would be helpful for any vendor to have an education area that runs through various scenarios and implements them in the firewall. My comments are not aimed at Sophos specifically. Any firewall will need rules for how it protects the network against a variety of threats or various degrees of protection. So, if there is a missing component there, that would be it. I need something simpler and more rudimentary to set up and configure the firewall, set up the rules, and that type of thing. They do tend to have support, but a lot of times, it is for larger networks. I'm just a sole proprietor for IT support, and from my perspective, there could be better ways to educate a proprietor, such as myself, on how to set it up, program it, and manage it. I would like the ability to create policies. Organizations need to have security policies in place. There's one feature that stood out to me, and that feature has the ability to implement some policies. Recently I was looking at the Cisco Meraki solution, to see what it can do in terms of capacity. ![]() Recently we were faced with a challenge where we needed to restrict mobile phone users on the network but we realized that we couldn't do this with the solution. Additionally, they can improve the ability to filter down devices. This will allow our network engineer to work better with the solution. The documentation can improve with Sophos XG. We are using the entire Sophos package, such as Sophos endpoint, Sophos XGR, Sophos ZGR. You don't have to worry about anything at all. It is one of the best features of Sophos XG. ![]() If it was not there, it could make the workings of our operation inefficient. It is a very efficient feature for our operation. We had to reverse, back to the old firmware even though we were still trying to fix the new version. If there's an outage, it was not reliable on the network any longer. I realized that I was stuck with the main ISP. We try to understand exactly why it wasn't working with the new 18.5 firmware, but we could not figure it out. Check firewall reviews and see which ones have performed best against certain scenarios.We recently did an upgrade on the Sophos XG firmware and we were surprised that after the upgrade, the automatic switch actually we were using did not work anymore. Take training courses or look into resources online to gain knowledge of Sophos firewall before you put into production. Check on pricing and see what would best fit the need of the client. Take the time to look into all the firewall options available. What recommendations would you give to someone considering this product? The knowledge base articles are too vague and are not updated regularly. ![]() The logs do not show all the connection issues that can arise. We have had to be careful now when we update as it has been causing issues with applications and also with HA availability. We have had a few instances where the firmware updates made the firewall lose it's configuration. The support cases can sometimes sit without a reply. What do you dislike most about this product? We like how we can manage the firewalls from the sophos management portal. The security issues are patched very quickly when there is a vulnerability detected. We like the web interface and is easy to teach to other techs. The administrative console is easy to navigate and allows us to make NAT and firewall rules quickly. What is your favorite aspect of this product? They have been our number one source for firewall solutions mainly due to the relationship we have built with their sales and support staff. ![]() It has been reliable and has not allowed and virus or ransomware outbreaks while we had in use. Sophos has been our provider of firewalls for multiple clients for years. What differentiates Sophos Firewall from other similar products? ![]()
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